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Vol 10, No 3: JRBEM The Determinants of Customer Loyalty for Telecommunication Provider Abstract  PDF
Ramadania ., Melyanti Theresia, Isfenty Sadalia
 
Vol 8, No 2: JRBEM Does In-Role Performance Mediate the Relationships between Performance Appraisal, Internal Communication and Customer Satisfaction Abstract  PDF
Mahmoud Salahat, Abdul Halim Abdul Majid
 
Vol 5, No 4: JRBEM Modelling Customer Satisfaction at Ghana Commercial Bank: An Application of Ordinal Logit Regression Abstract  PDF
Abdul-Aziz Abdul-Rahaman
 
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