Leadership Performance and Corporate Quality Culture in Strategic Organizations: The EFQM Based Transformational Leadership Model for Armed Forces

Ramazan Erturgut, Serhat Soysekerci

Abstract


In today's world, which is referred to as a global village, the competition of national and International organizations is increasing and it has become an obligation for organizations of all scales to manufacture quality goods and to give quality service. Organizational culture is a guideline potential of the employees, managers and the behaviours and beliefs of the organization as a whole. It is evaluated that without the active participation and creative power of the employees within strategic public bodies such as the Armed Forces, institutionalization of quality efforts will not be possible. In this study, the EFQM (European Foundation for Quality Management) Excellence Model and the Transformational Leadership Model, which is a postmodern leadership model, is synthesized and presented as the "EFQM Based Transformational Leadership Model" in order to increase employee performance and institutionalize quality culture in the Armed Forces. In this context, a theoretical analysis of EFQM Excellence Model and Transformational Leadership has been scoped out. In the following section, the EFQM Based Transformational Leadership Model which consists of the sixteen steps of Transformational Leadership and the expected results of the model in the creation of a quality organization for the efficiency and performance in the Armed Forces is proposed.


Keywords


Leadership; Quality Culture; Strategic Organization; Military Leadership, TQM, EFQM.

Full Text:

PDF

References


akar U. & Arbak, Y. (2003) Is it Necessary Emotional Intelligence for Transformational Leadership? An Empirical Study on Managers Journal of Economic & Administration Sciences D.E.U. Publish , 18-2, p.84.

Bass, B.M. (1990) From Transactional to Transformational Leadership: Learning to Share The Vision, Organizational Dynamics, 19(3), p.21.

zalp, ?. (2000) Businnes Adminisration , A.U. Publish, Eski?ehir, Turkey, p.346

Leitwood K. D., & Genge, M. (1996) Transformational Leadership International Handbook of Educational Leadership and Administration, Kluwer Academic Publishers, Netherlands, p.839.

??can, .F. (2006). Perception of Transformational and Transactional Leadership & Its Role of Organizational Purifiation, Akdeniz University Journal of Economic &Administration Sciences 4 (2), p.164.

Eretin, ?. (2000). Vision in Leader Spiral , Ankara, Nobel Publishing, p.6

Herriegel, D. & Woodman, R.W. (1995). Organizational Behavior West Publishing Company p. 378

Bass, B. M. (1998). Transformational leadership: Industrial, military, and educational impact. Mahwah, NJ: Erlbaum.

http://www.efqm.org/, 24 August 2015.

Saatio?lu, . (2006). Excellence Models at University Administration and Evaluations Scales for Rector Candidates http:// www.odtu.edu.tr, oed/index2.php,

Ard?, K. (2006). Leadership Peaces in Total Quality, http://www.bilgiynetimi.org.

etin, C. (2007). Individual Quality, http://www.canancetin.com.

Drucker, P.F. (1999). Management Arguments for 21th. Century, Trans. By Bah?vangil, ?& Garbon, G. Epsilon Publishing Company, p.86.

Kovanc?, A. (2001). Total Quality Management But How? ?stanbul Sistem Publishing, p.27.

etin, C. (2002). Consultations Methods, Beta Publishing, ?stanbul, p.154.

Gen, N.&Halis, M. (2006). Quality Leadership, Timas Publishing Company, Istanbul, Turkey.

Erdo?an, G.T. (2004). Effect of Total Quality Management on Human Resource and Job Satisfaction a Local Study D.E.Unv. Published Ph-D Thesis.

Total Quality Management Handbook http://www.kalitekontrol.org.tr, May 2006.

Do?an, E. (2002). Employee Job Attracting: Transformational leadership Style, Trusting to Leader , Empowernment and Intelligence Effects, Published Ph-D Thesis, Marmara University SSI, p.118

Altu?, D. (1997). Organizational Behaviour, Haberal Educational Cognizant, Ankara, p.47.

elik, V. (1998). Transformational Leadership in Education, Journal of Educational Management, Ankara, p. 426.

Buhler, P. (1995). Leaders vs. Managers, Supervision, 56(4), 107-114.

Hodgetts, R.M. (1997). Management: Theory, Process&Application, Trans. by etin, C. Der Publishing, p. 269.

Balc?, A. (2002). Implementation of Total Quality Management in Public Sector: An Empirical Analysis of a Turkish Case, (Published Ph-D Thesis, METU SSI. p.255.

Efil, ?. (1995). An Important vehicle for achieving Total Qality ISO 9000 Qality System

Uluda? Unv. Publish, p.16.

Schermerhorn, J.R. (1996). Management And Organizational Behavior Essentials, John Wiley&Sons Inc., p.109.

Caudron, S. (1993). How HR Drives TQM, Personel Journal, p. 48-.51.

Tichy N.M. & Ulrich, D. (1984). SMR Forum: The Leadership Challenge A-Call For The

Transformational Leader, Sloan Management Review, Fall, p.72.


Refbacks

  • There are currently no refbacks.


 

Copyright© 2015 Journal of Research in Business, Economics and Management. All rights reserved.

ISSN 2395-2210

For any help/support contact us at editorial@scitecresearch.com, jrbem@scitecresearch.com.